Delivering Great Client Service

Learn why firms fail to make client service a high priority. Discover the basics of great client service. Find the missing tools to accelerate client service in your firm. Document a plan to make client service the hallmark of how you do business.

About the Presenter
Sandra Wiley is COO and Senior Consultant with Boomer Consulting, Inc. assists clients in building teams, managing employee conflict and hiring staff. Sandra also directs Boomer Consulting, Inc.’s annual Human Capital and Learning Symposium™ and offers her services as co-director of the Performance3 Management Program™.

CREDITS: 2 CPE Credits

DATES: July 21 Repeated September 29

TIME: 12:00pm - 1:40pm Eastern Time

Click on date above for details and registration information.