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Leadership research by the
American Management Association
has shown that the most
important competency for a
leader to possess is the ability
to develop strategy.
Unfortunately, when researchers
examined leaders at all levels
in organizations, they found
only 4 percent could be
classified as strategists.
According to the Institute of
Directors in London, the wide
gap between the importance of
strategic thinking and the
percentage of leaders that
actually are strategic can be
attributed to the fact that 90
percent of executives at the
vice president level have had no
training to become competent
strategists.
There are three
defining principles that great
strategists continually apply to
their business in order to
enable them to outperform their
competition:
1. Create Differentiation
Differentiation for
competitive advantage in
business has its roots in
science. In 1934, Professor G.F.
Gause published the results of a
landmark study. In the study, he
placed small animals in a bottle
with an ample amount of food. If
the animals were of the same
genus and a different species,
they were able to live together
peaceably. However, if the
animals were of the same genus
and the same species, they were
not able to coexist. This led to
the Principle of Competitive
Exclusion, which states: No two
species can coexist if they make
their living in the identical
way.
Open the newspaper and read
about the struggling companies
... it's a good bet that one of
the reasons they struggle is
because they fail to pay heed to
the Principle of Competitive
Exclusion. They are stuck doing
the same things in the same way
as their competition. Jeffrey
Immelt, Chairman and CEO of GE,
has written, "GE must look
different ... act different ...
be different ... to excel in the
years ahead." Notice he didn't
write that GE must be "better."
He specifically chose the word
"different" and used it three
times to emphasize his company's
understanding that the road to
success in business is paved by
differentiation from the
competition.
What do Johnny Cash and the
Mini-Cooper automobile have in
common? Johnny Cash didn't have
the best singing voice and the
Mini-Cooper isn't the highest
performance automobile on the
market. However, they have both
been remarkably successful, not
because they were "better," but
also because they were different
from their competition in ways
their core customers valued.
Strategic leaders are
continually asking two
questions:
What are the different
activities we're performing than
our competition? What are the
similar activities we're
performing in a different way
than our competition?
2. Focus Resources
Focus demands that we have
the discipline to allocate
resources to specific areas and
activities, rather than spread
them evenly across the business.
Focus comes from the ability and
willingness to make tradeoffs.
Tradeoffs are about choosing one
path and not the other, and they
involve incompatible
activities-more of one thing
necessitates less of another. In
most industries, one can choose
to be the leader in researching
and developing new products or
the leader in providing low-cost
goods, but cannot do both
without bearing major
inefficiencies.
Making tradeoffs is one of
the most difficult tasks for
most managers, and the result is
they rarely do make the
necessary tradeoffs. Instead,
they hedge their bets and abide
by the adage of "trying to be
everything to everyone."
Therefore, good leaders cannot
afford to be like Farmer Brown.
In the morning, Farmer Brown
hops on the tractor and spreads
fertilizer evenly across the
crops in hopes that everything
will grow. Strategic leaders
don't spread their resources
evenly across the business in
hopes that everything will grow
as well. If they do, their
business will ironically end up
in the same condition as Farmer
Brown's fertilizer.
Strategy is as much about
what you choose not to
do, as it is about what you do.
Focus requires tradeoffs and
tradeoffs require risk. Those
leaders not willing to take
risks will never make it to the
top of the strategic summit. Two
questions to begin thinking in
terms of focus: What potential
offerings have we chosen not to
provide to customers? Which
potential customers have we
chosen not to serve?
3. Design Systems
From the coral reefs of
Cozumel, Mexico to the Amazon
rain forests to our own bodies,
life is comprised of systems.
Strategy is no different. Great
strategies are comprised of a
system of activities that
tightly fit together and act as
a shield to competitors
attempting to copy your
successful business. As an
example, if there is only one
activity comprising a strategy,
the chance a competitor can
successfully copy it is
relatively high; 90 percent or
.90. With three activities
comprising the strategy, the
probability of a competitor
successfully emulating the
strategy drops to 73 percent.
Creating a system of strategy
involving ten activities
significantly diminishes the
competitor's ability to copy the
leader.
While the aim is not to have
dozens of activities simply for
numerical sake, thoughtfully
creating an interconnected web
of complementary activities is
of great value in maintaining a
differentiated strategy from the
competition.
Strategic leaders ask two
questions relative to their
system of strategy: How many
activities currently comprise
the strategy? What are the three
to five strategic themes that
are going to be the centerpieces
of the strategy system?
Soul Searching or Truly
Knowing?
Organizations can continue to
operate in first gear with only
a handful of people
strategically contributing to
the business, or they can tap
into the deep reservoir of
insights that are waiting to be
awakened in managers at all
levels. Ensuring that managers
are leading with the three
principles of strategy –
differentiation, focus and a
system – will go a long way in
raising the strategic competency
of your organization.
About the Author:
Rich Horwath is an author,
speaker and strategy trainer who
helps organizations develop
their leaders' strategic
thinking skills to achieve
competitive advantage. He is the
president of the Strategic
Thinking Institute, a former
Chief Strategy Officer and
professor of strategy at the
Lake Forest Graduate School of
Management. For more
information, contact Rich at
(847) 756-4707, or to receive a
free copy of his monthly
e-publication Strategic
Thinker, visit
www.strategyskills.com. |